President
Craig McMillan, RCM, ACCI, LCCI, CMCA, CAPM
- Condominium professional since 2003
- Registered Condominium Manager (RCM) & RCM instructor
- Leadership Evolution and Development (L.E.A.D.) Certification
- Associate of the Canadian Condominium Institute (ACCI) – National designation
- Certified Manager of Community Associations (CMCA)
- Certified Associate in Project Management (CAPM)
- Member of Association of Condominium Managers of Ontario (ACMO)
- Member of CCI Toronto Chapter
- Member of CCI Golden Horseshoe Chapter
- Member of Community Associations Institute (CAI) Canada Chapter
- Member of the ACMO Communications Committee and Professional Development Committee
- Member of CCI Golden Horseshoe Chapter Professional and Business Partners Committee
- Member of the Project Management Institute (PMI)
- Speaker at ACMO/CCI Conferences
- 20+ years customer service and business management experience
- ACMO Board of Directors – Director Term 2020- 2023
- Lean Six Sigma Green Belt Certification - Practitioner
Senior Vice President
Luanne Crilly, B.A. Administration
- Serving the condominium industry since 1999
- Registered Condominium Manager (RCM) Instructor
- Leadership Evolution and Development (L.E.A.D.) Certification
- Honours, BA Business Administration, Ryerson University
- Executive administrator and customer service specialist since 1981
- Lean Six Sigma White Belt Certification
- Director, Associa Cares
- Association of Condominium Managers of Ontario (ACMO) 2000 Certification Lead Representative
- Condominium Director for 16 years
- 30+ years business and administration experience
Vice President, Operations
Tom Kortko, B.A., RCM
- Condominium professional since 1997
- Registered Condominium Manager (RCM)
- Member of Association of Condominium Managers of Ontario (ACMO)
- Leadership Evolution and Development (L.E.A.D.) Certification
- Lean Six Sigma White Belt Certification
- Honours, B.A., University of Toronto
Vice President, Operations
Leza Blair, RCM, CRP
- Condominium professional since 1980
- Registered Condominium Manager (RCM)
- Member of Association of Condominium Managers of Ontario (ACMO)
- Certified Reserve Fund Planner Designation (CRP) - Real Estate Institute of Canada
- Member of Institute of Real Estate Management (IREM)
- Member of Institute of Housing Management (IHM)
- Member of Real Estate Institute of Canada (REIC)
- Member of Canada Green Building Council (CaGBC) (USGBC)
- Lean Six Sigma White Belt Certification
- 35+ years of real estate property management experience
Vice President, Finance
Tracy (Payne) Robinson, CPA
- Honors, Business Administration/Accounting Diploma, College of the North Atlantic, NL (1998)
- Leadership Evolutions and Development (L.E.A.D) Certificate
- Lean Six Sigma White Belt Certification
- 20+ years multi-industry and accounting firm experience
- MRCM team member for 11 years
- Extensive leadership and senior management experience
Community Director
Colin Ogg, RCM
- Condominium Professional since 2014
- Registered Condominium Manager (RCM)
- Member of Association of Condominium Managers of Ontario (ACMO)
- Leadership Evolution and Development (L.E.A.D.) Certification
- Honours, B.A., University of Toronto
- Lean Six Sigma Yellow Belt Certification
Community Director
Shawn Machado, RCM
- Condominium Professional since 2012
- Registered Condominium Manager (RCM)
- Leadership Evolution and Development (L.E.A.D.) Certification
- 4 years of experience in the Building Maintenance and Service Industry
- 7 years of experience as a Property Manager
- Business Administration, Sheridan College
- Lean Six Sigma White Belt Certification
Community Director
Diana Jara
- Serving the condominium industry since 1999
- Condominium Professional since 2002
- Training & Development Specialist
- Leadership Evolution and Development (L.E.A.D.) Certification
- Lean Six Sigma White Belt Certification
- 20+ years of management and leadership experience
Community Director
Joe Cheung
- Condominium Professional since 2004
- 20+ years in Residential and Commercial Property Management
- 7+ years with construction on high rise condominiums
- Leadership Evolution and Development (L.E.A.D) Certification
- General Business Diploma – Seneca College
Director Of Business Development
Doug Thompson
- Serving Condominium Industry for over 12 years
- Worked with hundreds of Condominium Corporations to lower operational costs
- 25 plus years of professional sales experience in multiple categories, including Real Estate, Business to Business and Water Conservation for the Condominium Industry
- Speaker at ACMO and CCI Trade Shows
Human Resources Manager
Sharon Bellissimo, CHRL
- Serving the condominium industry since 2011
- Leadership Evolution and Development (L.E.A.D.) Certification
- Adult Education and Training Certificate
- Certified Human Resources Leader (CHRL)
- Human Resources Management Certificate
- Certified Health and Safety Professional
- Extensive experience in talent acquisition
- 15+ years management experience and 10+ years Human Resources experience
- Lean Six Sigma White Belt Certification
Director Of Customer Service
Shabana Toonday
- Serving the condominium industry since 2009
- Leadership Evolution and Development (L.E.A.D.)Certification
- Customer Service specialist
- Business Administration Diploma, Toronto School of Business
- Lean Six Sigma White Belt Certification